The last person a shopper talks to before buying is the least prepared
A mobile-first Promoter Academy that blends video, story, and hands-on practice
Brand story to sales ops
AI + real footage + micro-drama
Zero-install PWA + gamification
Real-time tracking and ROI
Each module ends with a quiz. Pass all nine for Brand Ambassador certification.
Four formats, each used where it works best
HeyGen / Synthesia, multilingual at scale
"The Honest Aisle" shot by Blend Crew
Farmer interviews, lab tours, product demos
Quizzes, pocket guide, and execution checklists
Short-form storytelling that teaches through real scenarios, not slides
Meet Anjali. She just started on the floor, still figuring out what makes Honest Farms different from every other brand on the shelf. Over 12 episodes, she faces the same situations your promoters face every day. Confused customers, tough price objections, shelf management headaches. Each episode is 2 to 4 minutes long. Watchable on a phone between shifts. Easy to rewatch before the next one. The kind of content people actually finish.
Anjali's first shift
Customer confusion
Price comparison
Farm to fork story
Objection handling
The LEAF method
The quick pitch
Planogram coaching
FIFO the hard way
Cross-sell moment
When honesty wins
SFA and escalation
The most common objection on the floor, turned into a learning moment
A customer picks up a pack of Honest Farms moong dal, checks the price, and puts it back. "Why would I pay ₹40 more for this?" Anjali knows the product is pesticide-free and lab-tested, but she doesn't know how to say that in a way that actually lands.
After the customer leaves, Anjali's manager walks her through the LEAF method. Listen first. Empathize with the hesitation. Ask what matters to them. Then frame the value in their words, not yours. Simple, but it changes the whole conversation.
Price objection handling using the LEAF framework. The episode ends with Anjali replaying the conversation with a new customer. This time, it lands. She walks away with something she can use again tomorrow.
How each content type should look and feel when produced
Clean presenter on branded backdrop. Multilingual via HeyGen or Synthesia.
Handheld warmth. Farmer direct to camera. Product close-ups on the shelf.
Episodic 2 to 4 min scenario films. Light, watchable, built to rewatch.
Quizzes, pocket guide, and execution checklists. All built into the PWA.
Learning on the phone they already carry
Track progress, nudge stragglers, and prove ROI. All on one screen.
Metrics that map directly to the program brief